













FAQs
New York Power Authority only permits the use of adapters sold by automakers on its chargers. Adapters sold by automakers are certified to work with their vehicles. Use of any other adapter on our chargers is prohibited. The integrity and reliability of third-party adapters cannot be guaranteed and therefore are not permitted on our network.
Watch our video on how to use the Tesla adapter at an EVolve NY station here.
Ultimately drivers will be able to travel all of New York State with confidence that a charging station is within 50 miles of their location, on average. Charging stations will be located:
Typically 15-30 minutes. The actual time depends on:
*When using a credit card for payment please be aware that there may be a temporary credit card hold in the amount of $50 - $75, depending on the charger.
This temporary hold will not be charged to you. The time frame for clearance is dependent on your credit card provider’s terms.
There is no EVolve NY app. Our chargers are administered through the EV Connect and Electrify America networks. Please download the EV Connect and Electrify America apps to use EVolve NY chargers:



