New York Power Authority only permits the use of adapters sold by automakers on its chargers. Adapters sold by automakers are certified to work with their vehicles. Use of any other adapter on our chargers is prohibited. The integrity and reliability of third-party adapters cannot be guaranteed and therefore are not permitted on our network.

Watch our video on how to use the Tesla adapter at an EVolve NY station here.

Ultimately drivers will be able to travel all of New York State with confidence that a charging station is within 50 miles of their location, on average. Charging stations will be located:

• Along the state’s major highway corridors, usually within five minutes of the roadway exit
• In New York City, Yonkers, Albany, Syracuse, Rochester and Buffalo

Typically 15-30 minutes. The actual time depends on:

• How much charge there is in the battery
• How much charge you want to add to the battery
• The vehicle’s charging speed (older EV models generally charge at slower rates).

Each charging station has a phone number to call for 24/7 help in troubleshooting any charging or payment issues. Peace of mind and reliability are EVolve NY’s top priorities; if users cannot initiate charging themselves, the help line can remotely begin the charging session.

There is no EVolve NY app. Our chargers are administered through the EV Connect and Electrify America networks. Please download the EV Connect and Electrify America apps to use EVolve NY chargers:

• Download the EV Connect App
• Download the Electrify America App

No, we do not accept discount charging programs at EVolve NY chargers from other networks. This includes, but is not limited to, discount charging offered by Electrify America for their Electrify America Pass+ members. 

We do accept complimentary EV charging that you may receive when purchasing your EV. Learn more here: 

Complimentary EV Charging | Electrify America

For a complete listing of compatible vehicles and how it works click here: Plug&Charge | Electrify America

Plug & Charge capable vehicles on the Electrify America network:

Audi

1. Audi e-tron GT
2. Audi Q4 e-tron
3. Audi Q6 e-tron
4. Audi Q8 e-tron

BMW

1. BMW iX
2. BMW i4
3. BMW i5
4. BMW i7

Ford

1. Ford F-150 Lightning
2. Ford Mustang Mach-E

Lucid Motors

1. Lucid Air

Mercedes-Benz

1. Mercedes-Benz EQB
2. Mercedes-Benz EQE
3. Mercedes-Benz EQS

Nissan

1. LEAF (2026)

Porsche

1. Porsche Macan EV
2. Porsche Taycan

Volkswagen

1. Volkswagen ID.4
2. Volkswagen ID. Buzz

*note that while there are additional Plug & Charge capable vehicles in the market, not all are currently integrated with the Electrify America network.