New York Power Authority only permits the use of adapters sold by automakers on its chargers. Adapters sold by automakers are certified to work with their vehicles. Use of any other adapter on our chargers is prohibited. The integrity and reliability of third-party adapters cannot be guaranteed and therefore are not permitted on our network.

Watch our video on how to use the Tesla adapter at an EVolve NY station here.

Ultimately drivers will be able to travel all of New York State with confidence that a charging station is within 50 miles of their location, on average. Charging stations will be located:

• Along the state’s major highway corridors, usually within five minutes of the roadway exit
• In New York City, Yonkers, Albany, Syracuse, Rochester and Buffalo

Typically 15-30 minutes. The actual time depends on:

• How much charge there is in the battery
• How much charge you want to add to the battery
• The vehicle’s charging speed (older EV models generally charge at slower rates).

Let’s use an example with a hypothetical price of $0.45 per kWh (the standard unit of energy in your EV’s battery). The largest EV batteries on the market today are nearly 100 kWh. To charge a 100kWh battery from 0% to 100% would cost $45. To charge that same battery from 20% to 80% (80% charge is recommended to optimize battery health) would cost $27 ($0.45/kWh x 60% x 100 kWh =$27).

• Visa and Mastercard are accepted via chip insert
• American Express and Discover are accepted via swipe
• Mobile pay as well as on-line payment through various apps.

*When using a credit card for payment please be aware that there may be a temporary credit card hold in the amount of $50 - $75, depending on the charger.

This temporary hold will not be charged to you. The time frame for clearance is dependent on your credit card provider’s terms.

Each charging station has a phone number to call for 24/7 help in troubleshooting any charging or payment issues. Peace of mind and reliability are EVolve NY’s top priorities; if users cannot initiate charging themselves, the help line can remotely begin the charging session.

There is no EVolve NY app. Our chargers are administered through the EV Connect and Electrify America networks. Please download the EV Connect and Electrify America apps to use EVolve NY chargers:

• Download the EV Connect App
• Download the Electrify America App